Is my personal information shared with anyone?

We do not share your personal information with any outside parties except as provided in our privacy policy. For more information, please see our privacy policy.

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How do I change my personal information such as my contact information or billing address?

1. Use your username/password to sign in to gettyimages.co.uk.
2. In the upper-right navigation bar, place the pointer above your username and select Profile.

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How do I stop receiving your daily emails?

To stop receiving daily emails from us, click Unsubscribe at the bottom of the email.

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What are some guidelines for entering search terms?

• Search terms are not case-sensitive; you can use uppercase or lowercase letters, or any combination of the two.
• If you enter more than one search term in the Search box, the search will be run as if the Boolean operator AND were inserted between each of the search terms.
• Commas are not necessary to separate multiple search terms; commas are treated as the Boolean AND.
• You can search by search term and image ID, or a combination of each.
• When searching by image numbers, enter multiple image numbers separated by a comma; commas function as the Boolean OR for searches by image number.

For more information about entering search terms, see Can I type multiple search terms when I do a search?

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How do I narrow my search results?

There are a number of ways to narrow or refine what you are searching for. You can start with a broad set, and then narrow your search depending on the number of thumbnails in your search results.

You can narrow your search results in the following ways:

• Search within checkbox

  The Search within checkbox, which is next to the Search box, is a feature that narrows pre-existing search results. For example, if you search for Grammy Awards, you can narrow your search by typing another search term such as Kanye West, clicking the Search within checkbox, and then clicking Search. Your search results will show images of Kanye West at the Grammy Awards.

• Refine this search panel

  The Refine this search panel is on the left side of the search results page. This feature allows you to refine your search results by celebrity, keyword, orientation, and photographer. Simply click the arrow next to a category (Celebrities, Keywords, Orientation or Photographer) to show or hide additional terms related to your search.

  Tip: To see the entire list of search terms for a category in the Refine this search panel, click See all below each of the categories.

• Breadcrumbs

  The breadcrumb appears at the top of the search results page and works in conjunction with the Search within and Refine this Search feature. The breadcrumb shows the sequence of search terms you’ve typed in the Search box or the keywords you’ve selected from the categories in the Refine this Search panel. To remove a search term from the breadcrumb and narrow your search, click the ‘x’ to the left of each search term you want to remove.

  Tip: A quick way to initiate a new search and show images related to a specific celebrity or event, click any search term in the breadcrumb.

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Can I type multiple search terms when I do a search?

Yes. When you search for images using multiple search terms, you can use search operators (also called Boolean operators) such as AND, OR, and NOT to narrow, broaden or define your search. The table below illustrates the use of search operators with multiple search terms:

To find images...	Use these search operators	Examples
With both Angelina Jolie and Brad Pitt	AND, comma, or a space	Angelina Jolie and Brad Pitt -or- Angelina Jolie, Brad Pitt -or- Angelina Jolie Brad Pitt
With either Angelina Jolie or Brad Pitt, or both	OR	Angelina Jolie or Brad Pitt
With only Angelina Jolie	NOT	Angelina Jolie not Brad Pitt

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I’m looking for images to a particular event but I can’t find them on your website.

We upload new images daily to give you up-to-date coverage of the latest entertainment events worldwide. If you need images that you don’t see on our site, please contact us. We may have what you’re looking for in our archive.

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Can I sort images on the search results page?

Yes. Depending on the view, you can sort search results by events or images. Then, you can refine your results even more by using the Sort by feature. To sort by images or events, do the following:

1. At the top-center of the page, do one of the following:
   • To view events, next to View, click Events.
   • To view images, next to View, click Images.
2. Do one of the following:
   • If viewing search results of events, click the down-arrow next to Sort by, and then select Oldest or Newest.
   • If viewing search results of images, click the down-arrow next to Sort by, and then select Newest, Oldest, or Editor’s Choice.

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What file sizes are available for images?

Below is a summary of the available file sizes. The actual file specifications are included on the individual image details page.

Resolution	Format	Suitable for	File size†
Web	JPG	Websites Blogs Mobile apps	47.1 KB 395 X 594 px 1.3 X 2 in 300 dpi
Print or web	JPG	Publishing Brochures Presentations Websites Blogs Mobile apps	906.4 KB 2,603 x 3,912 px 8.7 x 13 in 300 dpi

†Image sizes and dimensions are approximate.

All images that you download are compressed JPG files. The small file size of compressed files allows images to download faster. The size of the image you download will always be the compressed file size. To make sure that the image size you select is appropriate for your intended use, check the dimensions displayed on the image details page. Selecting the largest image size gives you greater flexibility to scale the image without losing quality.

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Do you take special requests for other file sizes?

Yes. For other file sizes not listed on our site, please contact your WireImage account executive.

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Can I download an image with no watermark?

Yes. You must register and be set up with a Premium Access, Easy-access or Editorial subscription before you can download an image with no watermark. Note that preview images you download for comp or evaluation purposes will always show a watermark.

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Can I download images for comp or evaluation purposes?

Yes. You can download images to use in comps or layouts for a period of thirty (30) days. These images always download with a watermark. Comping files may be used to evaluate a particular image or to create materials for proofing presentations to clients. Comping files are not licensed for use in final projects, whether for internal or external use. For more information, see the Getty Images Comping File and Footage Preview License Agreement.

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What is a lightbox?

A lightbox allows you to store and review images. You can create and manage one or more lightboxes to collect, annotate and share sets of images related to a project or simply store your favorite images for later.

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How do I create a lightbox?

There are two ways to create a lightbox.

From the navigation bar

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. In the center-right of the page, click Create new lightbox.
4. In the Create new lightbox pop-up window, enter the lightbox name and any other information you want to provide.
5. Click Save.

Tip: Click the down arrow next to Sort by to alphabetize the list of lightboxes, or sort by modification date.

From the search results page

1. Sign in to WireImage.
2. In the Search box, enter one or more search terms of the celebrity or event you want to search for.
3. In the My lightboxes panel on the left of the page, click Create new lightbox.

Note: If you don't see the My lightboxes panel, check View at the top-center of the page to make sure you are viewing images and not events. If you are viewing events, change the view by clicking the images link next to View.

4. In the Create new lightbox pop-up window, enter the lightbox name and any other information you want to provide.
5. Click Save.
   The lightbox you create appears as a selection in the Active lightbox drop-down list.

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How do I add an image to a lightbox?

1. Sign in to WireImage.
2. In the Search box, enter one or more search terms of the celebrity or event you want to search for.
3. In the My lightboxes panel on the left of the page, click the Active lightbox drop-down to select the lightbox you want to add an image to.

Note: If you don't see the My lightboxes panel, check View at the top-center of the page to make sure you are viewing images and not events. If you are viewing events, change the view by clicking the images link next to View.

4. Below the image you want to add, click the Add to lightbox icon.
   The image is added to the lightbox you selected in the My lightboxes panel.
5. Repeat step 4 for each image you want to add.
6. To view images in the lightbox, do any of the following:
   • In the My lightboxes panel, click View lightbox.
   • In the upper-right navigation bar, click My lightboxes, and then click View lightbox below the name of the lightbox you want to view.

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How do I rename a lightbox?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click Rename lightbox below the lightbox you want to rename.
4. In the Rename lightbox pop-up window, type the new name of the lightbox.
5. Click Rename.

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How do I download images in a lightbox?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click View lightbox below the lightbox you want to view.
4. Follow the procedures for downloading single or multiple images.

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How do I delete a lightbox?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click Delete lightbox below the lightbox you want to delete.
4. Click Delete.

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How do I remove images from a lightbox?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click View lightbox below the lightbox you want to remove items from.
4. Do one of the following:
   • Select the checkbox below each image you want to remove.
   • To select all images on the page at once, at the top center-left of the page, next to Select, click All.
5. At the top center of the page, click Remove.
6. On the Remove items from lightbox pop-up window, click Remove.

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How do I move or copy items between lightboxes?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click View lightbox below the lightbox you want to move or copy items from.
4. Do one of the following:
   • Select the checkbox below each image you want to move or copy.
   • To select all images on the page at once, at the top center-left of the page, next to Select, click All.
5. At the top center of the page, click Move/Copy.
6. Follow the instructions on the Move/Copy items between lightboxes pop-up window, and then click Confirm.

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How do I email a lightbox?

1. Sign in to WireImage.
2. In the upper-right navigation bar, click My lightboxes.
3. Click Email lightbox below the lightbox you want to email.
4. In the Email lightbox pop-up window, enter the recipient’s email address and any other information you want to provide.
5. Click Send.

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About downloading images

If you have a Premium Access or an Easy-access agreement, you can download images directly from the search results page, image details page or lightbox. If you have an Editorial subscription agreement and want to download images available through your subscription agreement, you will be redirected to the Getty Images website to download those images. All images that you download are compressed JPG files. The small file size of compressed files allows images to download faster. To make sure the image size you select is appropriate for your intended use, check the dimensions displayed on the image details page. Selecting the largest image size gives you greater flexibility to scale the image without losing quality.

Downloading Premium Access and Easy-access images

Images available through your Premium Access or Easy-access agreement are clearly marked and are restricted to specific portfolios or collections per the terms of your agreement.

Note: If an image is covered under a subscription agreement, you'll see a message below the image on the search results page.

Downloading a single image

1. Do one of the following:
   • On the search results page, click the Download image icon below the image you want to download, and then follow the instructions on the subsequent pop-up windows.
   • On the image details page, select the image size you want, and then do one of the following:
     • To download an Easy-access image, click Easy-access download, and then follow the instructions on the subsequent pop-up windows.
     • To download a Premium Access image, click Premium Access download, and then follow the instructions on the subsequent pop-up windows.
2. Open or save the file to a location on your computer.

Note: Download time varies depending on the size of image you're downloading, the speed of your internet connection and the speed of your computer.

Downloading multiple images

1. On the search results page, select the checkbox next to the image number below each image you want to download.

   Note: If you don't see the image number checkbox below the image, check View at the top-center of the page to make sure you are viewing images and not events. If you are viewing events, change the view by clicking the images link next to View.

   Tip: To select all images on the page at once, at the top center-left of the search results page, next to Select, click All.
2. At the top-center of the page, next to Selected images, click Download, and then follow the instructions on the subsequent pop-up windows.

3. Open or save the files to a location on your computer.

   Notes:
   • Multiple images are downloaded in a zip file and can be opened with a WinZip or Stuffit expander.
   • From the search results page, you can select up to 90 images to download, which are added to a zip file. However, the maximum number of images allowable in a download zip file is 30. If you select up to 90 images to download, your images will be downloaded in 3 separate zip files.
   • Downloading multiple images at the same time may increase your overall download time.

Tips for downloading

• Our images are compressed for download. If opened in your browser window, these images will decompress to their full size onscreen. This can cause out of memory errors and slower downloads. To avoid errors and slow downloads, save the files directly to a location on your computer. Otherwise, you can still save the image after it opens and displays on the screen by selecting File, and clicking Save as.
• If you selected the Always download the largest file size available checkbox, and at a later time, you want to change the setting to manually select the download file size, you can do so by clearing the checkbox on the Please wait for your download to begin or the Preparing zip file for download pop-up windows.
• For an overview of your download history, click My Account in the upper-right of the page. You can search downloads by date or item number. You can also sort downloads by date, item number, media type, or by license agreement – Premium Access, Easy-access or Editorial subscription.

Downloading Editorial subscription images

Images available through your Editorial subscription agreement are clearly marked as Subscription and are restricted to specific portfolios or collections per the terms of your agreement. Editorial subscription images are available for download on the Getty Images site only. When you select a subscription image to download, a message appears with a link that redirects you to the Getty Images site to complete your download.

If your download fails

If your images fail to download, please contact us by phone or email.

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About Easy-access downloads

Easy-access is a delivery mechanism that allows you to download hi-res content with no watermark for the following uses:

• Tests
• Samples
• Composites
• Layouts
• Rough Cuts
• Preliminary Edits
• Pitches

An Easy-access agreement is available at the company level and set up through an account executive. You can use Easy-access items you've downloaded for 30 days without paying to license the items. If you decide to use any Easy-access items in a final project (for example, final materials distributed inside or outside your organization), then you must pay for the use of the items.

As you browse the site, items available through your Easy-access agreement are clearly marked and are restricted to specific portfolios or collections per the terms of your agreement.

Note: If you are a subscription customer, images marked as Easy-access are not included with your subscription package.

To view Easy-access items you've downloaded

1. Sign in to the site, and click My account in the upper-right of the page.
2. In the center-left of the page, next to View, click All downloads, and then select Easy-access.

To review Easy-access download details or license items you've downloaded

1. Sign in to gettyimages.co.uk.
2. In the upper-right of the page, move the pointer over My account, and then select Downloads.
3. On the Search download history page, next to View downloads by, click Easy-access.
4. Do any of the following:
   • To select items you want to license for use in a final project, click Add to cart for each item you want, and then go to the shopping cart to complete your purchase.
   • To select and remove items you don't want to use in a final project, click Mark as unused for each item.

Tip: To see a list of Easy-access downloads between a range of dates, click Specific date range next to the Most recent downloads drop-down box, and then select the date range you want.

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About embedded captions

When you download a single image at a time, you can choose to include the caption and other image details in the download. This information is particularly useful for identifying, tracking and sorting images. Note that caption and image details are available for single image downloads only, and not for multiple images that you download at one time.

Some or all of the following information will appear below the image you download:

• Caption
• Location (city and country)
• Photographer name and title
• Date
• Image number
• Website name

The caption and details of the image are embedded in the file and are viewable by opening the image in a photo editing program.

To include the caption and other details when you download an image

1. Do one of the following:
   • On the search results page, click the Download image icon below the image you want to download, and then do the following:
     1. On the Available sizes pop-up window, select the image size you want, and then select the Include caption bar checkbox.
     2. Follow the instructions on the subsequent pop-up windows to complete your download.
   • On the image details page, select the image size you want, and then do the following:
     1. Select the Include caption bar checkbox.
     2. Follow the instructions on the subsequent pop-up windows.
2. To view the caption and other details, open the image in a photo editing program.

Note: Including the caption and image details may result in longer download times.

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Why can’t I license or download images?

You must request an account in order to license or download images from the WireImage website. Simply click Request an account in the upper right, and on the Why request an account? page, click Click here. You will be automatically redirected to the Getty Images site to fill out the requested fields on the online registration form. An account executive will evaluate your information and will let you know the status of your request.

Otherwise, if you already have an account on wireimage.co.uk, gettyimages.co.uk, contourbygettyImages.com or filmmagic.com, we may have consolidated your sign-in details. Try signing in with the same username and password you use to sign in to gettyimages.co.uk.

Note: Once you sign in, you may be prompted to update your profile details.

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Can I view my download history?

Yes. In the upper-right navigation bar, click My account.

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How do I review or update the details of my download history?

To review your download history, click My account in the upper-right of the page.

To edit the details of your download history, you must sign in to gettyimages.co.uk. On the Getty Images site, in the upper-right navigation bar, place your pointer on My account, and then select Downloads.

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I selected multiple images to download but the Download link isn't active. Why?

You can only download images as specified by your license agreement. If you select multiple images to download or add to a lightbox either by clicking All next to Select or by selecting a checkbox below each thumbnail, some checkboxes might not show as selected because one or more of the images aren’t available to download per your license agreement.

To ensure that the images you’ve selected are available for you to download, we recommend that you first click Downloadable. The checkboxes below each thumbnail will be selected. Any checkboxes not selected indicate an item that isn’t downloadable per your license agreement.

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Can I reduce the number of clicks it takes to download images?

Yes. You can reduce the number of clicks during the download process by selecting the Always download the largest file size available checkbox on the Available sizes pop-up window.

Note: Always download the largest file size available checkbox is only available when you select images to download from the search results page.

At a later time, if you want to change the setting so that you manually select the file size each time you download, you can do so by clearing the checkbox on the Please wait for your download to begin or the Preparing zip file for download pop-up windows.

Tip: For Easy-access downloads, click the Don’t show this message again checkbox on the This image is available via Easy-access download pop-up window to further reduce the number of prompts during the download process.

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